Carolyn B.
09/2015
5.0
gutter repair, roofing
+ 0 more
I had called late in 2013 for an estimate (they were busy and I could wait). I had the wider gutters installed due to roof with cedar shakes and the quotes I was given were below other companies I called (for the same product). When I called to setup my appt they were very accommodating and apologized for the wait. The installers were here and finished with little disturbance at all and the work was done well.
Description of Work: Installed gutters and downspouts
| Rating Category | Rating out of 5 |
|---|---|
| quality | 5.0 |
| value | 5.0 |
| professionalism | 5.0 |
| responsiveness | 5.0 |
| punctuality | 5.0 |
Yes, I recommend this pro
$1,450
Cynthia G.
05/2015
5.0
garage doors, gutter repair, house painters
+ 1 more
unknown
Description of Work: I called Brinlee on a referral from a friend because I was told my windows needed replacing. We've had a lot of water leaks, but several roofers told me there was nothing wrong with the roof, so the windows must be leaking. After listening to my description of all the various leaks throughout the house and showing him the windows in question, he gave me his recommendation. He didn't tink there was any problem with the windows and he didn't want me to spend the money replacing them, only to find out that wasn't the problem. He gave me some ideas of how to document what's going on and recommendations for how to proceed. He could have just come in and sold me new windows, but he was honest about not being an expert on my issue and convincing me to gather more before making a decision. He saved me thousands of dollars. However, if I ever do decide to replace any or all of my windows, I'm calling him back. He impressed me with his professionalism and integrity.
| Rating Category | Rating out of 5 |
|---|---|
| punctuality | 5.0 |
Yes, I recommend this pro
BARB H.
06/2014
5.0
garage doors, roofing, siding, house painters
+ 2 more
It is very difficult to find contractors who will do repair work & when we found Brinlee it took quite some time to get everything finished up. But they were very helpful & efficient & made certain all of the work was done to our satisfaction.
Description of Work: Repaired hail damage to house, garage & warehouse. Siding, steel roofing, garage doors, painted out buildings.
| Rating Category | Rating out of 5 |
|---|---|
| quality | 5.0 |
| value | 5.0 |
| professionalism | 5.0 |
| responsiveness | 5.0 |
| punctuality | 3.0 |
Yes, I recommend this pro
$30,000
kathy D.
04/2014
5.0
gutter repair, replacement windows
+ 0 more
unknown
Description of Work: I used Brinlee for new gutters and downspouts based on a high rating on Angie's list and the recommendation of a friend and they did not disappoint. They arrived on time and worked quickly and efficiently and cleaned up well before they left. The communicated well with me during the process. After the work was completed, I found that I did have a question on the placement of one of the downspouts. Their representative "Ed" came back out and showed me why they chose that placement (the lay of the land gave it better drainage) and offered to come back out after the next rain if I found any problem (I did not). Ed is one of the big reasons I would recommend this company. He communicates well and obviously knows his stuff.
| Rating Category | Rating out of 5 |
|---|---|
| quality | 5.0 |
| value | 5.0 |
| professionalism | 5.0 |
| responsiveness | 5.0 |
| punctuality | 5.0 |
Yes, I recommend this pro
$1,300
5.0
gutter repair
+ -1 more
we used them twice on the original house and on the addition
Description of Work: installed gutters and downspouts on our house addition
| Rating Category | Rating out of 5 |
|---|---|
| quality | 5.0 |
| value | 5.0 |
| professionalism | 5.0 |
| responsiveness | 5.0 |
| punctuality | 5.0 |
Yes, I recommend this pro
$900
Keith S.
02/2014
5.0
siding
+ -1 more
Easy to work with. Steve Brinlee stayed in contact and promptly returned all calls. The workers started on the date arranged and finished the job in a reasonable amount of time. The workmanship was professional and they cleaned up the yard at the end of each day. Any minor issues that can up were quickly addressed without excuses or hesitation.
Description of Work: Exterior vinyl siding, gutters and shutters.
| Rating Category | Rating out of 5 |
|---|---|
| quality | 5.0 |
| value | 5.0 |
| professionalism | 5.0 |
| responsiveness | 5.0 |
| punctuality | 5.0 |
Yes, I recommend this pro
$12,000
Peter G.
07/2013
2.0
gutter repair
+ -1 more
Cam e out for estimate but did not follow up despite repeated phone calls on my part. Waste of time.
Description of Work: Job was to replace rain gutters
| Rating Category | Rating out of 5 |
|---|---|
| value | 3.0 |
| professionalism | 1.0 |
| responsiveness | 2.0 |
| punctuality | 2.0 |
Jody H.
06/2013
5.0
gutter repair
+ -1 more
It was a long time ago, but I remember being very happy with everything
Description of Work: They sided my home and even tho it was many years ago, they did a wonderful job. They were prompt and they had the best price at the time. I would definitely use them again.
| Rating Category | Rating out of 5 |
|---|---|
| quality | 5.0 |
| value | 5.0 |
| professionalism | 5.0 |
| responsiveness | 5.0 |
| punctuality | 5.0 |
Yes, I recommend this pro
$4,500
Janet T.
04/2013
5.0
siding
+ -1 more
The job went great, the workers arrived on time and were very professional. They didn't leave any mess behind, did high quality work, and I'd definitely use them again in the future.
Description of Work: They put all new siding on my home.
| Rating Category | Rating out of 5 |
|---|---|
| quality | 5.0 |
| value | 5.0 |
| professionalism | 5.0 |
| responsiveness | 5.0 |
| punctuality | 5.0 |
Yes, I recommend this pro
Ann H.
07/2012
5.0
gutter repair, siding, replacement windows
+ 1 more
Great
Description of Work: Brinlee has done windows, vinyl siding, gutters, soffits, and gutter guards for my home. They arranged for new garage doors at a discount and also arranged a roofing contractor. Steve Brayfield oversaw everything. Great job on everything, would recommend.
| Rating Category | Rating out of 5 |
|---|---|
| quality | 5.0 |
| value | 5.0 |
| professionalism | 5.0 |
| responsiveness | 5.0 |
| punctuality | 5.0 |
Yes, I recommend this pro
$20,000
victoria G.
06/2012
5.0
gutter repair
+ -1 more
It was a good experience from the first phone call to the completed job. We have had several significant rains since then and the gutters worked perfectly
Description of Work: They replaced my old gutters with larger gutters and also placed leaf protection screeens over the new gutters
| Rating Category | Rating out of 5 |
|---|---|
| quality | 5.0 |
| value | 5.0 |
| professionalism | 5.0 |
| responsiveness | 5.0 |
| punctuality | 5.0 |
Yes, I recommend this pro
$1,000
STEVE S.
05/2012
5.0
gutter repair
+ -1 more
The job turned out very well. I had no problems at all. My overall experience with them was excellent.
Description of Work: They replaced my gutters.
| Rating Category | Rating out of 5 |
|---|---|
| quality | 5.0 |
| value | 5.0 |
| professionalism | 5.0 |
| responsiveness | 5.0 |
| punctuality | 5.0 |
Yes, I recommend this pro
$1,400
linda G.
02/2012
5.0
gutter repair
+ -1 more
I e-mailed for a quote for new gutters. The following day I received a call from the owner to discuss what I was looking for. He gave me a quote right then on the phone and told me he would mail the paperwork the next day. I received the paperwork within a few days..I mailed back the signed contract (no deposit). About a week later I received another call letting me know they would be out sometime the following week to install my gutters. The following Monday the gutters were installed and the old ones were removed and hauled away. I mailed their payment the following day and recieved a receipt in the mail a few days later. The owner was very professional and the process went very smooth. I also received quotes from 2 other contractors that were highly rated on this site. This quote was the lowest. Both of the other contractors were initially very responsive,but I felt it went downhill from there.
Description of Work: replace all gutter on 1200 sq ft house with metal gutter guards on 2 main gutters
| Rating Category | Rating out of 5 |
|---|---|
| quality | 5.0 |
| value | 5.0 |
| professionalism | 5.0 |
| responsiveness | 5.0 |
| punctuality | 5.0 |
Yes, I recommend this pro
$995
Barbara C.
02/2012
5.0
gutter repair
+ -1 more
I was very happy that they were able to do a "rush" job for me so that I could move in. One of the gutters looked like it would still flow into the basem*nt and when I called them, they came right out and fixed it. Only reason I put B as quality is because I wasn't very pleased with having fold up gutters made instead of the manufactured fold ups. Looks cheap.
Description of Work: Brinlee put up all new gutters and downspouts.
| Rating Category | Rating out of 5 |
|---|---|
| quality | 4.0 |
| value | 5.0 |
| professionalism | 5.0 |
| responsiveness | 5.0 |
| punctuality | 5.0 |
Yes, I recommend this pro
$800
Ann H.
03/2011
5.0
gutter repair, siding, replacement windows
+ 1 more
Brinlee Home Improvement has installed windows thorughout my house, replaced my roof, installed vinyl siding and added new gutters and downspouts. Aso, gutter guards. They do a great job, at a reasonable price.
Description of Work: Replaced all of my windows over a three year period. Replaced my roof, gutters, downspouts, installed gutter guards. Installed vinyl siding.
| Rating Category | Rating out of 5 |
|---|---|
| quality | 5.0 |
| value | 5.0 |
| professionalism | 5.0 |
| responsiveness | 5.0 |
| punctuality | 5.0 |
Yes, I recommend this pro
Charles M.
09/2010
5.0
gutter repair
+ -1 more
I think I spent about $500. They did a good job. It has been so long ago but they were fine. They came out, did the job and left. I will use them in the future.
Description of Work: Brinlee Home Improvement Co repaired gutters about a year or two ago.
| Rating Category | Rating out of 5 |
|---|---|
| quality | 5.0 |
| value | 5.0 |
| professionalism | 5.0 |
| responsiveness | 5.0 |
| punctuality | 5.0 |
Yes, I recommend this pro
$500
Anne J.
09/2008
5.0
gutter repair
+ -1 more
Brinlee did a professional job at putting on the new gutters. Both of the craftsmanship and workmanship was very good. They left no messes or debris when they were finished. It looks like they weren't even here, other than the new gutters.
Description of Work: Brinlee removed my old gutters and replaced them with new ones on both my house and garage.
| Rating Category | Rating out of 5 |
|---|---|
| quality | 5.0 |
| value | 5.0 |
| professionalism | 5.0 |
| responsiveness | 5.0 |
| punctuality | 5.0 |
Yes, I recommend this pro
$1,800
